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Please note that our Early Access Waitlist is currrently not accepting new applications, as we plan to reformat how it works.

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What is the Early Access Waitlist?

As Synera is still in development, we’re intentionally limiting the number of servers that can access the service while gradually expanding availability. This approach helps us manage issues effectively, avoid overwhelming support demand, continue building new features, and still give users access so we can gather valuable feedback.

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Requirements to join

  1. The server must have 25 or more members.
  2. The server must have more than 5 but no more than 25 staff members.
  3. The server must be considered safe for work.
  4. You must be the owner of the server.
  5. The server must have a defined/coherrent staff hierarchy (structure).

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Expectations of a server with Early Access

As a server with Early Access, Synera has numerous expectations of you which you must comply with in order to remain in the program. Some examples are listed below.
  • Submit a feedback survey within 2 weeks of every feature drop.
  • Remain consistent and active.
    • Any major changes to a servers’ purpose or activity must be reported to us via the support page on the user dashboard.
  • Ensure Synera always has an active invite to your server.
    • All servers that are a member of this program must maintain an active, non-expiring invite link to the server.
    • In the event that the one submitted in your request expires, you are expected to provide us with a new one within 7 days.
    • This is necessary so we can ensure continued compliance with the requirements, expectations and policies outlined on this page.

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Early Access Policy

If you are a member of our Early Access Program (you own 1 or more servers with Early Access) or have access to a Hub of a server that has Early Access, our Early Access Policy applies.

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Joining our Early Access Waitlist

Our Early Access Waitlist is a per-server system, which means for each discord server you’d like to be able to use Synera on, you’ll need to submit a new request.
1

Log in to your user dashboard

Go to synera.app/login and complete the sign-in/sign-up process with Discord. You will then be redirected to your user dashboard.
2

Navigate to the early access page

Navigate (via the sidebar) to the Early Access page.
3

Fill in your details

Follow the instructions on your screen, filling in all requested details about you and your server.
Ensure the server invite link that you provide is a non-expiring link. If the invite you provided has expired or is invalid during the review process, you will be denied.
4

Wait for a response

Each Early Access Waitlist request is added to a queue, which is handled in the order that the requests were submitted. You will receive a Direct Message from the Synera bot (providing your DMs are enabled), a notification on your Synera user dashboard and an email from us once you have a response.
5

Once accepted, create a hub

If you are accepted, go back to your user dashboard (synera.app/login) and navigate to the Hubs page (via the sidebar). From there, click the button labelled Create (on the left side of the page, next to the title), which has been made visible to you now you have early access.You can then follow the other guides on our documentation page for information on what to do from there.